Fast & Easy Online Banking

It’s a Fast Communication Tool Chat with the HopePay

Whether you like it or not, the world is moving at a faster pace than ever. If someone is browsing your site and interested in ordering from you, it’s best to respond immediately to their inquiry. Otherwise, they’ll get sidetracked with something else. Of course, your existing customers may also just have a question they need to be resolved.

Now they can have instant access to you and immediately read your responses – just like a live chat. People are used to being able to get in touch with everyone anytime. Your business must not be an exception. The faster you can communicate, the more people will trust you and rely on you.

It’s Free to UseHopePay feature

Business used to advertise their toll-free numbers back in the days when it cost money to make long-distance calls. Companies still let you know that sending or receiving text messages may cost money, and it can for different cell phone plans. However, Facebook messaging is truly free. All you need is Internet access, and away you go. Your customers can use Wi-Fi or their data plan from their phone to utilize Facebook Messenger for communicating with you. But for most of them, it won’t cost anything extra – and it’s free for your business, too.

You Can Send Files & Images and make make call in HopePay

Whether you’re answering a question, troubleshooting a problem, or sharing information, it can be helpful to send images or other files back and forth. Technical issues can often be resolved quite easily using screenshot. There is definitely a reason why a picture is worth more than a thousand words. With Facebook Messenger, you can send images and files as much as you want, and your customers can do the same. It’s the perfect communication tool.

While it’s becoming increasingly rarer, sometimes it’s truly easier to solve your problems by picking up the phone. You can call your customers through Hopepay Messenger even though you don’t have their phone numbers. It requires a microphone and speakers, but most electronic devices are equipped with both. If you get tired of texting or messaging back and forth, you can try the old-fashioned approach and make the call using the same tool. However, you shouldn’t do this unless the other person is expecting it, because many millennials do not like getting phone calls at all.